By Edward Barile
My memories of
Working as a Co-op student at James Millen
Manufacturing Company, in Malden MA.
In 1964 I was a sophomore at Northeastern
University in Boston, and I went to my first
Co-op assignment. My degree was to be in
Electrical Engineering, and although I didn't
know or appreciate it at the time, the company
that would introduce me to the wonderful world
of electronics and technology, also held all
of the ingredients of the history of this
amazing, but often taken for granted
application of science.
Millen was a company that in 1964 was a
literal bridge between the dawn of radio
science and the modern accelerating
technological explosion that was occurring all
over the world.
The company was very old fashioned in every
way. But old fashioned in the way of
precision, craftsmanship, design and
manufacturing innovation and excellence and
attention to engineering the best product that
could be possibly be made. Customer
satisfaction was number one and it shows today
in the reverence that collectors and radio and
electronics enthusiasts hold for the products
that Millen produced.
The factory was old - wooden floors and all,
so smoking was prohibited in the building
because insurance premiums did not include
this risk. Nobody complained about this - many
in fact cut down on their smoking. This was
the first time everyone who worked there
enjoyed a smoke free environment, and it was
1964!
The practice of engineering and manufacturing
excellence and especially impeccable quality
control were all there in that old wooden
floored building. When you walked in the front
door, from Exchange Street, you were greeted
by a smiling secretary/ receptionist. I think
to the right and in back of her were the
offices of James Millen, and Wayde Caywood,
who ran this small but entirely self contained
company. I met James Millen only in passing
but Wayde Caywood was an enthusiastic,
friendly gentleman who welcomed all new co ops
to the company. He really loved the field of
engineering design and manufacture and it
really showed in his relationship to the new
co ops, whom he hoped would share his love of
designing and building great radio equipment.
His kind of leadership is sorely needed in
today's field, because the man was a real
engineer from head to toe. There were no Power
Point Slide presentations, no endless meetings
or Six Sigma, or Total Quality Management
(TQM) in those days, yet these men and women
designed, built and sold the Cadillac of Ham
radio equipment.
There was an assembly line filled with grid
dip meters, transmatch devices, soldering
irons, coil winding machines, encapsulating
processes, and the people (mostly women) at
the bench who took great pride in their craft.
I remember one woman in particular - I forget
her name - she was about 40 years old then, I
was 18 or 19, and I remember a crush I had on
her in those days. I am sure she found it
amusing and maybe a little flattering, but she
always had a smile for this love struck young
man every day.
The machine shop was in a room at the end of
the assembly line and to the left in a
separate room was Dick Freeman's lab. Here,
myself and my companion co-op student David
Woo were taught how to test the great
equipment made in this company. Being new to
electronics, many of the things I saw were new
to me, and some I had seen before, as my dad
was an electronics technician who repaired
radios and televisions in his spare time. Dick
Freeman was a patient and thorough man who
carefully taught us - instructed us, all about
how each device worked. This was some feat,
since many co ops had not studied circuit
theory yet. He explained how the measurements
and calibration procedures were made and why,
with extreme patience.
Above all, we were taught precision and
quality. Dick Freeman was a tall handsome man
with a full head of red hair and always a big
smile and a big brother approach to his
interns. We learned a work ethic and pride in
our products from him that is sorely missing
today. Again, there were not powerpoint
presentations, or Six Sigma Process seminars
then, only good solid straight instruction on
the technology. Oh for the good old days!
To the right of the assembly line, as you
entered it from the front office, was the
paint shop, the coil winding and encapsulation
shop and the calibration and test bench and
shipping and receiving. I believe a man named
Stone ran the coil winding shop. I remember
his big purple Pontiac he parked in the lot
behind the building. Stone was a character
indeed, always teasing Dick Freeman. The thing
I remember about this company was the absence
of infighting amongst the managers and
departments. Everyone got along and had mutual
respect, In order to be successful in a self
contained business like this, harmony is key.
And they had harmony.
On the calibration bench I used to test and
calibrate Grid Dip meters. I remember Dick
Freeman teaching me how the device worked, in
detail. Like I said, teaching was an important
part of training workers to do a great job.
We used to bend the plates of the tuning
capacitors slightly to calibrate the tank
circuit that would work in conjuction with the
coils to form the resonant circuit in the grid
dip meters. But we were only allowed to bend
them slightly. If they had to be bent any
further, they were to be rejected and scrapped
as unacceptable. Like I said quality control
was paramount in this business.
We inspected the meticulous paint job on the
meters and if there were any scratches that
were longer than a prescribed length the unit
had to be rejected and the case repainted.
They wanted these things to get to the
customer in impeccable condition, period.
Millen also made a full sized oscilloscope
that was absolutely beautiful. At a co ops pay
of 60 per week, I could never afford one, nor
a grid dip meter, since I had to save my pay
for tuition at Northeastern.
I will try to contact David Woo, to see if he
can remember some of our adventures as young
engineering interns at this unique company.
Until then I wish that everyone out there gets
to experience the fragrant and intoxicating
aroma of solder heating up on an iron, and the
feel or solid great equipment in their hands.
I spend my little spare time nowadays
restoring old tube radios. It is like going
home again, and only someone who is lucky
enough to have experienced early electronics
work can really appreciate it.
Edward Barile
Dodge46@attbi.com
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